I recently purchased an Avanti dishwasher and was initially impressed with its compact design and promised efficiency. However, I’ve encountered several issues with its performance. The dishwasher frequently fails to clean dishes properly, leaving residues on plates and utensils. Furthermore, it tends to be noisy during operation, disrupting the peace in my kitchen. I’ve reached out to Avanti’s customer service for assistance, but the response time and the solutions provided have been less than satisfactory. It often takes days for a technician to arrive, and even then, the problems persist. Avanti needs to address these issues to provide a more reliable and customer-friendly dishwasher.
Problem: Dishwasher does not start
Reason: Fuse is blown or the circuit breaker has tripped.
Solution: Replace the fuse or reset the circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher.
Problem: Dishwasher does not start
Reason: Power supply is not turned on.
Solution: Make sure the dishwasher is turned on and the door is closed securely. Make sure the power cord is properly plugged into the wall socket.
Problem: Dishwasher does not start
Reason: Dishwasher door is not closed properly
Solution: Close the door making sure the door latch is engaged.
Problem: Water is not pumped from the dishwasher
Reason: Drain hose is kinked.
Solution: Check the drain hose and ensure there are no kinks.
Problem: Water is not pumped from the dishwasher
Reason: Filter is clogged.
Solution: Check the filter assembly and remove any debris if any that may be blocking the filter.
Problem: Water is not pumped from the dishwasher
Reason: Kitchen sink is clogged.
Solution: Check the kitchen sink for adequate drainage. If the kitchen sink is not draining you may need to contact a local plumber to inspect your drainage pipe.
Problem: Suds in tub
Reason: Improper detergent.
Solution: Use only detergent specifically designed and marked for use with dishwashers. If this occurs, open the dishwasher and let the suds evaporate. Add approximately 1 gallon of cold water to the tub, close the door ensuring the latch is engaged. Select the “PRE-WASH” program. Press the Start / Rest button to drain out the water. Repeat if necessary.
Problem: Suds in tub
Reason: Spilled rinse-aid.
Solution: Always wipe up rinse-aid spills immediately.
Problem: Stained tub interior
Reason: Detergent with colorant was used.
Solution: Make sure you use detergents without colorants.
Problem: White film on the inside surface
Reason: Hard water minerals.
Solution: Wearing rubber gloves, clean the interior using a damp sponge with a small amount of dishwasher detergent. Never use any cleaners other than dishwasher detergent to avoid the risk of over-sudsing.
Problem: There are rust stains on silverware / cutlery
Reason: The affected items are not corrosion resistant.
Solution: These items are not suitable for dishwasher use.
Problem: Knocking noise in the washing cabinet
Reason: The spray arm is knocking against an item loaded in the rack.
Solution: Pause the wash cycle and rearrange the items accordingly to remove any item blocking the spray arm rotation.
Problem: Rattling noise in the washing cabinet
Reason: Items are not loaded securely and are vibrating against each other.
Solution: Pause the wash cycle and rearrange the items accordingly.
Problem: Knocking noise in the water pipes
Reason: This may be caused by shaking plumbing or loose connections at cross-sections in the piping.
Solution: This has no influence on the dishwasher operation. If in doubt contact a qualified plumber.
Problem: The dishes are not clean
Reason: The dishes were not loaded correctly.
Solution: See the notes in Loading the Dishwasher section of this manual.
Problem: The dishes are not clean
Reason: The program selected was not the appropriate cycle for the condition of the dishes.
Solution: Select a more intense program.
Problem: The dishes are not clean
Reason: Not enough detergent was dispensed.
Solution: Use more detergent, or change the type of detergent being used.
Problem: The dishes are not clean
Reason: Items were blocking the rotation path of the water spray arm.
Solution: Rearrange the items accordingly so that the spray arm can rotate freely.
Problem: The dishes are not clean
Reason: The filter assembly in the base of the unit is not clean, is clogged, or is not installed correctly. (This may cause the spray arm jets to become clogged).
Solution: Clean and / or fit the filter assembly correctly. Clean the spray arm jets. See the Cleaning the Spray Arm section of this manual.
Problem: Cloudiness on the glassware
Reason: This is a combination of soft water and too much detergent.
Solution: Use less detergent if you have soft water and select a shorter cycle to wash the glassware to get them clean
Problem: Black or gray marks on dishes
Reason: Aluminum utensils have rubbed against the dishes.
Solution: Use a mild abrasive cleaner to remove the marks.
Problem: Detergent left in the dispenser cups
Reason: Dishes blocked the detergent cups not allowing them to open completely during the wash cycle.
Solution: Re-load the dishes accordingly and re-run the wash cycle.
Problem: The dishes are not dry
Reason: Improper loading,
Solution: Load the dishwasher as suggested in the Loading your dishwasher section of this manual
Problem: The dishes are not dry
Reason: Too little rinse-aid.
Solution: Increase the amount of rinse-aid dispensed or refill the rinse-aid dispenser if empty.
Problem: The Start/Reset light blinks intermittently
Reason: Longer inlet time.
Solution: Faucets is not opened, or water intake is restricted, or water pressure is too low.
Problem: The Start/Reset light blinks intermittently
Reason: Overflow.
Solution: Some element of dishwasher leaks.