My experience with Avanti washing machines has been fairly average. While it gets the job done in terms of cleaning clothes, I’ve had a couple of incidents where the machine stopped mid-cycle due to technical faults. Avanti’s customer support was relatively prompt in sending technicians for repairs, but these issues should not have arisen in the first place. Improved quality control is needed to ensure the reliability of their washing machines.
Problem: Washer does not operate
Reason: Not plugged in. The circuit breaker tripped or a blown fuse. The lid is not closed. Make sure the water source is turned on.
Problem: No water or insufficient water supply
Reason: The water source faucet is not turned on. The water source hose is frozen. The water intake hose is bent. The filter on the water intake hose is clogged.
Problem: The washing machine does not drain
Reason: The drain hose is squashed or bent.
Problem: Washing machine vibrates or is too noisy
Reason: Check to assure that the washer is level. The washing machine is touching another object. The laundry load is not balanced.
Problem: Washing machine does not spin
Reason: The lid is not closed. The washer is not on a level surface.
Error Code: E1 shown in display
Reason: The washer takes mor than 30 minutes to fill with water. After water finishes entering your washer, the water level has not changed in 5 minutes. Check if the water supply valve is open. Check for water leaks.
Error Code: E2
Reason: The unit takes more than 10 minutes to drain.
Error Code: E3
Reason: The lid is open, Close the lid if continues the PCB or lid lock may be faulty.
Error Code: E4
Reason: The unit is out of balance in spin operation. Adjust wash load.
Error Code: E5
Reason: The washer is not level / Impact switch failure Adjust the level by using a level and adjusting the leveling leg.
Error Code: F5
Reason: Load sensing failed Contact Customer Service.
Error Code: F8
Reason: Water Level sensor failed. Contact Customer Service.
Error Code: Fd
Reason: Door Lock Failure. Contact Customer Service.
Error Code: CL
Reason: Lid open for over 20 seconds with the Control lock function enabled Press the power button to turn off the washer, deactivate the control panel lock.
Error Code: C9
Reason: The PCB board failed Contact Customer Service.