Why My Refrigerator No Longer Makes Ice Cubes?

Aug 01, 2023, 15:10pm

Some models of refrigerators offer many additional modules, including an ice cube dispenser, practical for having a way to cool your drinks easily and quickly. However, it happens that it no longer produces ice cubes. To resolve this failure, the following actions must be taken:

  • Check distributor activation
  • Change Dispenser Temperature
  • Check the water supply
  • Test the ice request switch
  • Test the solenoid valve

If the problem is still not solved, it will then be necessary to consider replacing the ice maker or the electronic card of the device.

Ice is an everyday necessity, especially during the hot summer months. But when your refrigerator’s ice maker stops functioning, it can be more than a minor inconvenience. Here are some common reasons your fridge might not be producing ice and what you can do to remedy the situation.

Why My Refrigerator No Longer Makes Ice Cubes?

1. Freezer Temperature is Too High

To produce ice, your freezer needs to be cold enough. The ideal temperature for your freezer should be 0 degrees Fahrenheit or -18 degrees Celsius. If your freezer’s temperature is too high, the ice maker can’t form ice. You can adjust the temperature using the temperature control settings. If your freezer isn’t maintaining the correct temperature, it may indicate a problem with the thermostat or the cooling system itself.

2. Ice Maker is Turned Off

This might seem obvious, but it’s worth mentioning. Ensure that the ice maker hasn’t been accidentally switched off. The switch or lever for this function is typically located on the ice maker itself or on the control panel of the fridge.

3. Water Supply Issue

The ice maker needs a proper water supply to function. If there’s a problem with the water line or the water valve, the ice maker won’t be able to produce ice. Check the water line for any kinks or leaks. Also, ensure that the water valve is open and supplying water to the ice maker. If the valve is faulty, you may need a professional technician to replace it.

4. Clogged Water Filter

Many refrigerators come with a built-in water filter for the ice maker. Over time, the filter can get clogged, reducing or blocking the water flow to the ice maker. Consult your refrigerator’s manual to learn how to replace the filter, and consider doing this every six months, or as recommended by the manufacturer.

5. Frozen Water Line

Sometimes, the water line to the ice maker can freeze, preventing water from reaching the ice tray. You can try to defrost the water line by unplugging the fridge and leaving the doors open for a couple of hours. However, if this problem persists, you may have an issue with the fridge’s defrosting mechanism and will need to contact a professional.

Why My Refrigerator No Longer Makes Ice Cubes?

6. Faulty Ice Maker Assembly

If all else fails, the problem may lie with the ice maker assembly itself. Over time, parts can wear out or break, preventing the unit from functioning properly. If this is the case, you will need to have the ice maker repaired or replaced. For this, it’s best to contact a professional appliance repair technician to ensure the job is done correctly.


The refrigerator is equipped with a solenoid valve that allows water to flow into the dispenser. It works like a faucet that closes when it stops and opens when power comes on.

  • Locate the solenoid valve at the bottom of the device and disconnect the connectors connected to it. Attention: unplug the refrigerator before testing.
  • Take your multimeter and set it to ohmmeter mode, indicated by the symbol Ω (2 kΩ or 6 kΩ).
  • Measure the resistance of the solenoid valve: Place two multimeter tips on the two terminals (connectors) of the solenoid valve. If the multimeter shows a value of about 1.5 kΩ, the solenoid valve is OK. Otherwise, it is defective and must be replaced.

Remember, while it can be frustrating when your ice maker isn’t working, many issues can be resolved with simple troubleshooting steps. However, if these solutions don’t work, it’s advisable to contact a professional to avoid causing further damage. Regular maintenance and prompt attention to issues can also help prevent future problems and keep your refrigerator running efficiently.